I will be there to listen at 2pm at the Patrick Beaver Library. Hope you will be. People coming together with an open mind. The new Hickory being built on a solid foundation and inclusive to all people and ideas. How refreshing. I will report on the proceedings for those who can't make it.
Saturday, July 28, 2012
Friday, July 27, 2012
The Box
I went to a meeting, which was basically a brainstorming session last week. This meeting was a give and take discussion that attempted to discuss the issues of where we are in Hickory and Catawba County and what's it going to take to kickstart the area back towards economic progress and prosperity.
I thought that much of the discussion was very constructive. There were some things that I really to my core disagreed with, but most of what was discussed was on target. What disappointed me a little was that it seems like we are still talking about issues from three and four years ago and some of the ideas were firmly entrenched with what I perceive as an inside the box perspective. I mean people were still talking about the four year university thing. Might as well talk about Santa Claus while we're at it.
I interjected a point about the lack of capital in our area and the mediator of the discussion asked if there was a lack of capital and some people chimed in that there wasn't a lack of capital, but a lack of access to capital. Well, I'm sitting there thinking, what the heck did they think I was talking about. I know that you can call these empty buildings sitting along the railroad tracks a capital investment, but do they have any substantial current value and is their value increasing as we speak? Under current economic conditions can you turn them into substantial cash assets?
Of course I was talking about the lack of access to credit. I personally know businesses that had credit lines that were cut off even though they were in good standing. I know people and businesses that can't get a loan without putting up substantial amounts of assets or equity, in comparison to the loan amount, as collateral. That makes it hard to get new businesses, or ventures, off the ground. There is no guaranteed investment in a good or bad economy. There is always risk associated with any investment, but it sure seems that investors demand guaranteed results these days in a manner that they didn't demand in the past. There was an excellent comment made that Historical Regional Capital is gun shy and shell shocked! And I believe that comment cut right to the core of the biggest issue we face in this community, when it comes to getting back on track economically.
Another excellent point was made that we have lost the Old Timey paternalism, where business leaders used to take care of the community and their employees. Local industry used to be family owned. During the Depression of the 1930s, this area weathered the storm better than others, because business owners took care of the community and invested in the community. It is my personal perception that this is true. I was taught an abbreviation a few years ago, TFB; which stands for Trust Fund Baby. These are people who inherited property, assets, and income associated with people who owned major companies. Many of these TFBs of late haven't seen any worth in investing in this community and many of them have left town and cut all ties with the area. Many of the abandoned buildings in the area are associated with TFBs who have an out of sight, out of mind attitude towards their financial interests/obligations towards this community.
There was a summation that some of our economic woes are self perpetuating. We dug ourselves into an economic hole and it's hard not to keep digging sometimes. If we were more positive that things will get better. I look at some of the current marketing initiatives that have so far failed to gain traction. I will be told that they need more time. I'm looking at traction and momentum and there currently is none. I talked with a friend about what this marketing campaign is all about. It is about instilling confidence. But, the people behind this campaign have to be very careful, because those who push confidence without substance (delivering goals/accountability) are eventually looked upon as confidence men -- ie Con Men -- and this leads to a loss of trust and hampers any such efforts in the future. We have to demand tangibility and accountability.
I think I have proven myself to be a patient man and I am patient about all of these initiatives, but we need some definable goals. Some of the statistics I hear cited are based upon government numbers that we know are cooked. The real unemployment rate is not 8.1% nationally or 10.5% here in Catawba County. The real numbers are much higher than that. I can speak of people I know who are late fiftyish to sixty-something and could work, but are unemployed, as in not earning income from employment and they are not counted in these stats. Or what about sole-proprietors whose businesses are no longer viable. There are a lot of folks out there like this or caught in the crossfire in some other manner.
People say things aren't that bad. In the Great Depression there were soup lines and people were starving. The modern day soup kitchen is the WIC food program (Food Stamps). If this program weren't there, and I am not an advocate per se, but these people would be forming the soup kitchen line or starving.
Here is a look at the civil labor force here in Catawba County - http://research.stlouisfed.org/fred2/series/NCCATA5LFN?cid=29272
The statistics above do not show progress in employment. Since 2009, the civilian labor force has actually dropped by over 3,000 people. That is 3,000 people that aren't working. In February 2001, the labor force was 82,245 people in Catawba County. Now it is 73,250. That is the lowest number since May 1991 (although the numbers were similar all the way up until 1994).
I just go by the numbers. I do gain value in what these guys say. I get the perspective of people who live inside the box. I told Harry, who was present at this meeting, that I got the feeling that most of that discussion was "Inside the Box" talk and wondered why they were still looking to the box to solve the problems we face. Harry said it is because they own the box. That was a simple, but enlightening, comment. The problem that we face here in Hickory and Catawba County is that the decision makers have a vested interest in protecting the current system (the box) that brought them to power and continues to empower them.
It reminds me of a meeting a year and a half ago where a participant stated that he liked Hickory as it is. Yeah, we have some problems, but it's coming back. We just need to tweak a few things. Hickory was great back in the 1960s. We just need to get back to that. That is pretty much the gyst of what a lot of our older citizens in the community believe. Now, think about being African-American or Hispanic and some semi-retired business owner on cruise control is telling you that we just need to go back to the 1960s or even 1950s. That would scare me to death, wouldn't it you?
No, I believe that we need to move towards the modern realities of the 21st century. I have heard talk about helping and protecting existing local businesses. I hope to god we aren't talking about a bailout for these folks. If directing capital towards existing businesses were the answer, then we wouldn't be in the shape that we are in today. What we need to do is work towards starting new businesses and industries in our area. I'm not saying that we should abandon existing business, but I don't see where we get by funneling resources their way, when I haven't seen any accountability mechanisms built into these processes yet.
You know these businessmen, that were at this meeting and others like this, are looked at as being stakeholders and so their thoughts are brought to the front of the table, but as someone pointed out, look at the lack of diversity in that room and look at the age. I think that it will take a generation to fully fix the current and near term issues we face. In a generation, I will be 65 years old and many of the people in that room will be upwards of 80 years old. All of these instituted policies are going to affect people who are kids today. We need to think about their interests and not our own. They are the true stakeholders of these initiatives, aren't they?
Maybe I'm wrong. It is just my personal perspective, but it seems that much of the leadership in our community are stuck with mindsets cemented in the realities of today and this contorts their vision of what is headed our way in the future. We need to think about what the pertinent issues are going to be down the road and create objectives and figure out endeavors to address the issues we face 5, 10, 20 years down the road. If we do this, we can get ahead of the curve and wholly profit by doing so.
I do believe that we can get back on the road to growth, sooner rather than later, but we have dug a deep hole and it is going to take time to get back to prosperity. People are seeing their resources dwindle and they don't like it. Most people are looking towards stop gap measures, not real growth. I just don't see substantial growth happening in the short term... would be awesome, but it isn't realistic. If there are short term fixes, then by all means let's do it; but in the end, we need to fix the systemic issues that we face and you and I know that is a long haul. But, what is certain is that we have to have a community wide effort to move forward and the sooner, the better.
I thought that much of the discussion was very constructive. There were some things that I really to my core disagreed with, but most of what was discussed was on target. What disappointed me a little was that it seems like we are still talking about issues from three and four years ago and some of the ideas were firmly entrenched with what I perceive as an inside the box perspective. I mean people were still talking about the four year university thing. Might as well talk about Santa Claus while we're at it.
I interjected a point about the lack of capital in our area and the mediator of the discussion asked if there was a lack of capital and some people chimed in that there wasn't a lack of capital, but a lack of access to capital. Well, I'm sitting there thinking, what the heck did they think I was talking about. I know that you can call these empty buildings sitting along the railroad tracks a capital investment, but do they have any substantial current value and is their value increasing as we speak? Under current economic conditions can you turn them into substantial cash assets?
Of course I was talking about the lack of access to credit. I personally know businesses that had credit lines that were cut off even though they were in good standing. I know people and businesses that can't get a loan without putting up substantial amounts of assets or equity, in comparison to the loan amount, as collateral. That makes it hard to get new businesses, or ventures, off the ground. There is no guaranteed investment in a good or bad economy. There is always risk associated with any investment, but it sure seems that investors demand guaranteed results these days in a manner that they didn't demand in the past. There was an excellent comment made that Historical Regional Capital is gun shy and shell shocked! And I believe that comment cut right to the core of the biggest issue we face in this community, when it comes to getting back on track economically.
Another excellent point was made that we have lost the Old Timey paternalism, where business leaders used to take care of the community and their employees. Local industry used to be family owned. During the Depression of the 1930s, this area weathered the storm better than others, because business owners took care of the community and invested in the community. It is my personal perception that this is true. I was taught an abbreviation a few years ago, TFB; which stands for Trust Fund Baby. These are people who inherited property, assets, and income associated with people who owned major companies. Many of these TFBs of late haven't seen any worth in investing in this community and many of them have left town and cut all ties with the area. Many of the abandoned buildings in the area are associated with TFBs who have an out of sight, out of mind attitude towards their financial interests/obligations towards this community.
There was a summation that some of our economic woes are self perpetuating. We dug ourselves into an economic hole and it's hard not to keep digging sometimes. If we were more positive that things will get better. I look at some of the current marketing initiatives that have so far failed to gain traction. I will be told that they need more time. I'm looking at traction and momentum and there currently is none. I talked with a friend about what this marketing campaign is all about. It is about instilling confidence. But, the people behind this campaign have to be very careful, because those who push confidence without substance (delivering goals/accountability) are eventually looked upon as confidence men -- ie Con Men -- and this leads to a loss of trust and hampers any such efforts in the future. We have to demand tangibility and accountability.
I think I have proven myself to be a patient man and I am patient about all of these initiatives, but we need some definable goals. Some of the statistics I hear cited are based upon government numbers that we know are cooked. The real unemployment rate is not 8.1% nationally or 10.5% here in Catawba County. The real numbers are much higher than that. I can speak of people I know who are late fiftyish to sixty-something and could work, but are unemployed, as in not earning income from employment and they are not counted in these stats. Or what about sole-proprietors whose businesses are no longer viable. There are a lot of folks out there like this or caught in the crossfire in some other manner.
People say things aren't that bad. In the Great Depression there were soup lines and people were starving. The modern day soup kitchen is the WIC food program (Food Stamps). If this program weren't there, and I am not an advocate per se, but these people would be forming the soup kitchen line or starving.
Here is a look at the civil labor force here in Catawba County - http://research.stlouisfed.org/fred2/series/NCCATA5LFN?cid=29272
The statistics above do not show progress in employment. Since 2009, the civilian labor force has actually dropped by over 3,000 people. That is 3,000 people that aren't working. In February 2001, the labor force was 82,245 people in Catawba County. Now it is 73,250. That is the lowest number since May 1991 (although the numbers were similar all the way up until 1994).
I just go by the numbers. I do gain value in what these guys say. I get the perspective of people who live inside the box. I told Harry, who was present at this meeting, that I got the feeling that most of that discussion was "Inside the Box" talk and wondered why they were still looking to the box to solve the problems we face. Harry said it is because they own the box. That was a simple, but enlightening, comment. The problem that we face here in Hickory and Catawba County is that the decision makers have a vested interest in protecting the current system (the box) that brought them to power and continues to empower them.
It reminds me of a meeting a year and a half ago where a participant stated that he liked Hickory as it is. Yeah, we have some problems, but it's coming back. We just need to tweak a few things. Hickory was great back in the 1960s. We just need to get back to that. That is pretty much the gyst of what a lot of our older citizens in the community believe. Now, think about being African-American or Hispanic and some semi-retired business owner on cruise control is telling you that we just need to go back to the 1960s or even 1950s. That would scare me to death, wouldn't it you?
No, I believe that we need to move towards the modern realities of the 21st century. I have heard talk about helping and protecting existing local businesses. I hope to god we aren't talking about a bailout for these folks. If directing capital towards existing businesses were the answer, then we wouldn't be in the shape that we are in today. What we need to do is work towards starting new businesses and industries in our area. I'm not saying that we should abandon existing business, but I don't see where we get by funneling resources their way, when I haven't seen any accountability mechanisms built into these processes yet.
You know these businessmen, that were at this meeting and others like this, are looked at as being stakeholders and so their thoughts are brought to the front of the table, but as someone pointed out, look at the lack of diversity in that room and look at the age. I think that it will take a generation to fully fix the current and near term issues we face. In a generation, I will be 65 years old and many of the people in that room will be upwards of 80 years old. All of these instituted policies are going to affect people who are kids today. We need to think about their interests and not our own. They are the true stakeholders of these initiatives, aren't they?
Maybe I'm wrong. It is just my personal perspective, but it seems that much of the leadership in our community are stuck with mindsets cemented in the realities of today and this contorts their vision of what is headed our way in the future. We need to think about what the pertinent issues are going to be down the road and create objectives and figure out endeavors to address the issues we face 5, 10, 20 years down the road. If we do this, we can get ahead of the curve and wholly profit by doing so.
I do believe that we can get back on the road to growth, sooner rather than later, but we have dug a deep hole and it is going to take time to get back to prosperity. People are seeing their resources dwindle and they don't like it. Most people are looking towards stop gap measures, not real growth. I just don't see substantial growth happening in the short term... would be awesome, but it isn't realistic. If there are short term fixes, then by all means let's do it; but in the end, we need to fix the systemic issues that we face and you and I know that is a long haul. But, what is certain is that we have to have a community wide effort to move forward and the sooner, the better.
Wednesday, July 25, 2012
We've got your back Ulysses
When it comes to our friend Ulysses Long's performance last night on America's Got Talent, most of my friends and family are truly upset with the way that he was treated by NBC. No, they shouldn't lay out a red carpet for him to the finals, but I think a lot of what happened last night could be laid at the feet of the Producers of that show.
The Ulysses I know isn't a TV theme show singer. He has a repertoire of thousands of songs. And he uses instruments as melody, not as the primary focus of his performance. The music drowned out his voice and the dancers detracted from who Ulysses really is. The only mistakes I saw that had anything to do with Ulysses choices were the Hair thing and the suit. Sorry, but that suit was not Ulysses. If it were up to me, and I know it isn't, He'd have worn a flat black silk suit with a white shirt and black tie and he would have been singing a soft melody from Paul McCartney or something more uptempo from Stevie Wonder or Billy Preston.
Howie Mandel is the one that pushed this whole TV show theme from the beginning. He isn't a novelty act and that is what is being foisted on the public. Ulysses was great in that first show, because he was allowed to present himself without preconceived notions of who he is. Ulysses is a tender, compassionate, lovable person and he is a man who can think for himself and he doesn't need to be handled by a bunch of clowns and the producers last night did not present the Ulysses Long that we all know and love. They don't know him and we do. You saw the real Ulysses when they critiqued him at the end. He stood there and took it like a man.
This thing isn't necessarily over. There was voting and maybe he made it through, because he really wasn't all that bad and the viewers have a lot of input in that show. If it is over, Ulysses can come on home and we will show him the love he deserves, because as we have already said, we've got your back.
Ulysses can go to facebook and other sites and see all of the people who have expressed their support and he has that to fall back on the rest of his life. Ulysses is always a winner with us!!!
The Ulysses I know isn't a TV theme show singer. He has a repertoire of thousands of songs. And he uses instruments as melody, not as the primary focus of his performance. The music drowned out his voice and the dancers detracted from who Ulysses really is. The only mistakes I saw that had anything to do with Ulysses choices were the Hair thing and the suit. Sorry, but that suit was not Ulysses. If it were up to me, and I know it isn't, He'd have worn a flat black silk suit with a white shirt and black tie and he would have been singing a soft melody from Paul McCartney or something more uptempo from Stevie Wonder or Billy Preston.
Howie Mandel is the one that pushed this whole TV show theme from the beginning. He isn't a novelty act and that is what is being foisted on the public. Ulysses was great in that first show, because he was allowed to present himself without preconceived notions of who he is. Ulysses is a tender, compassionate, lovable person and he is a man who can think for himself and he doesn't need to be handled by a bunch of clowns and the producers last night did not present the Ulysses Long that we all know and love. They don't know him and we do. You saw the real Ulysses when they critiqued him at the end. He stood there and took it like a man.
This thing isn't necessarily over. There was voting and maybe he made it through, because he really wasn't all that bad and the viewers have a lot of input in that show. If it is over, Ulysses can come on home and we will show him the love he deserves, because as we have already said, we've got your back.
Ulysses can go to facebook and other sites and see all of the people who have expressed their support and he has that to fall back on the rest of his life. Ulysses is always a winner with us!!!
Tuesday, July 24, 2012
Catawba County Board of Elections accepts City's Referendum Date and Language - July 24, 2012
Today the Catawba County Board of Elections accepted the City's Election Date and Language for the upcoming Referendum on Ward Specific voting. The Date is set for Sepember 18th with early voting beginning August 30th. Last day for voter registration so you would be eligible for this issue is August 24th.
I asked the question about if the language for the referendum had already been written, the answer was no. Further, I asked who would write the language and the answer was that the City would write the language. I asked about challenging such language if need be. Mr. Hood stated that they were not there to give legal advice, which was understood, but stated that would be a question to ask the CEG attorney. There was also a discussion about PAC's directly pertaining to the financial support and advocacy of this issue.
I asked the question about if the language for the referendum had already been written, the answer was no. Further, I asked who would write the language and the answer was that the City would write the language. I asked about challenging such language if need be. Mr. Hood stated that they were not there to give legal advice, which was understood, but stated that would be a question to ask the CEG attorney. There was also a discussion about PAC's directly pertaining to the financial support and advocacy of this issue.
For the document below, Click on the document, then right click view
document, the click the magnifier. Or you can CTRL+ the original screen
to magnify.
Referendum Language
Referendum Calendar
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| Add caption |
Referendum Precincts
1967 Charter Change to Modified At-Large System
Monday, July 23, 2012
The Realities of the Hickory Marketplace - Silence DoGood
1. Falling Back on What you Know. The Cheap China market is falling apart. While the labor was cheap, the end product coming out of that market was even cheaper in material and workmanship. I’m talking specifically about furniture. The area was one of the largest furniture manufacturing regions in the world and it was known for that. That base was built over time and utilized semi-skilled labor to produce. The infrastructure for that base still exists in the buildings and the people who can still produce those products. How does that help the region and the people? Not a great deal except that it does put people back to work. Furniture would be a decent manufacturing base for the region again.. if the people that owned it didn’t try to short shift people on wages. Pay a decent wage. Pay what the job is worth, not what you can get by paying. Does it add to your production costs? Less than you might think and the stability and demand for quality would make the price factor negligible. I’m not arguing for or against, it is an option. From reading between the lines of what has been written on The Hound, I’ve got a feeling those speaking in meetings you have attended might be thinking along the same lines of what I just said, or perhaps a variation of it. I’ll also bet you they are planning on taking advantage of the depressed conditions to pay just as little as they can. That is merely going to start the cycle again.
2. Change isn’t Cheap. The people have been forced, for lack of opportunity, investment, or anything else, to educate themselves for jobs that haven’t really materialized. So they’ve been trained for careers that aren’t available, unless you trained in the medical field. So in that regard, here is where investment is crucial. So while those that made money here off the conditions that were prevalent, they have made no investment, no diversification, and no plans to do so. They have elected to wait. Change from the outside? Can you remember when there was no chain restaurant in Hickory? I mean National Chain, not local or regional. McDonald’s at South Center and US 70 was the first. I guess we could say Dairy Queen on 1st Avenue was, but it is unique in that they use DQ merchandising, but I don’t know how embedded they are in the chain. My point here is, Hickory is very isolationist. Change, from an outside change agent, won’t be forthcoming, the insiders won’t allow it. That goes back to what you said in your comment and what Harry confirmed. (The Hound: There were chains here in Hickory in the 1970s, but they were nowhere near as prevalent as they are today. Before McDonald's was Hardee's and Holly Farm's Chicken out here at Spring's road and there was Burger Chef and Kentucky Fried Chicken in Viewmont - speaking of which, remember the arguments about widening 127 in Viewmont in the late 1970s?)
3. Entrepreneurial Enterprise. Just like furniture and socks, it won’t sustain a regional economy by itself, in my opinion. An active and viable aspect? Certainly. An amalgam of niche ventures that fulfill needs, supply products, and perform services that a broad industrial base can’t satisfy, but through existence, creates the demand for those kinds of needs, products, and services.
4. Our region has never been big on brain power. Sad, but true. There have always been intelligent and smart people here. Tragically, intelligence didn’t fit the mold for what those in power wanted to accomplish. “It is difficult to get a man to understand something when his salary depends upon his not understanding it.” - Upton Sinclair. The Captains of Industry that shaped the basis of what Hickory, Catawba County, and the Catawba Valley was to become ensured their steps were firm based upon everyone else’s being shaky, albeit slightly slippery. Those that recognized the tenets of that premise upon which everything was based left to go where they could make a decent living and wage. They took their intellectual capabilities with them. Why give back to an area that has no interest in you, what you can give, and values you at a subsistence rate with no prospect of success?
5. No Skilled Trades or Heavy Industry. Machinists, metal smiths, skilled trades, master carpenters, master cabinetmakers, actual mechanics and not technicians. These folks, blue collar, knowledgeable, skilled with their hands and their heads. They don’t exist in Hickory for the most part. These people were/are the crux of the middle class in most of America. The majority of these people would be small business owners, or worked their way into the trade through apprenticeship if not trade school. Sure there are a few, but disproportionate to the population.
6. Political and Industrial Overlap. Those in charge of business also seem to be in charge of the politics. Consequently, that means those holding the money run things. How convenient can that be and protectionist! Let me count the ways! Those being elected to be representative are certainly not representative of the majority of the population. They can’t be elected though without the votes of those they hold in contempt, except during election cycles.
Just some thoughts. I’ve been thinking quite a bit of late, I just haven’t written a lot. Sorry about that. I didn't post this under comments, because I didn't want to generate a lot of outside distractions. Take care and best wishes always.
2. Change isn’t Cheap. The people have been forced, for lack of opportunity, investment, or anything else, to educate themselves for jobs that haven’t really materialized. So they’ve been trained for careers that aren’t available, unless you trained in the medical field. So in that regard, here is where investment is crucial. So while those that made money here off the conditions that were prevalent, they have made no investment, no diversification, and no plans to do so. They have elected to wait. Change from the outside? Can you remember when there was no chain restaurant in Hickory? I mean National Chain, not local or regional. McDonald’s at South Center and US 70 was the first. I guess we could say Dairy Queen on 1st Avenue was, but it is unique in that they use DQ merchandising, but I don’t know how embedded they are in the chain. My point here is, Hickory is very isolationist. Change, from an outside change agent, won’t be forthcoming, the insiders won’t allow it. That goes back to what you said in your comment and what Harry confirmed. (The Hound: There were chains here in Hickory in the 1970s, but they were nowhere near as prevalent as they are today. Before McDonald's was Hardee's and Holly Farm's Chicken out here at Spring's road and there was Burger Chef and Kentucky Fried Chicken in Viewmont - speaking of which, remember the arguments about widening 127 in Viewmont in the late 1970s?)
3. Entrepreneurial Enterprise. Just like furniture and socks, it won’t sustain a regional economy by itself, in my opinion. An active and viable aspect? Certainly. An amalgam of niche ventures that fulfill needs, supply products, and perform services that a broad industrial base can’t satisfy, but through existence, creates the demand for those kinds of needs, products, and services.
4. Our region has never been big on brain power. Sad, but true. There have always been intelligent and smart people here. Tragically, intelligence didn’t fit the mold for what those in power wanted to accomplish. “It is difficult to get a man to understand something when his salary depends upon his not understanding it.” - Upton Sinclair. The Captains of Industry that shaped the basis of what Hickory, Catawba County, and the Catawba Valley was to become ensured their steps were firm based upon everyone else’s being shaky, albeit slightly slippery. Those that recognized the tenets of that premise upon which everything was based left to go where they could make a decent living and wage. They took their intellectual capabilities with them. Why give back to an area that has no interest in you, what you can give, and values you at a subsistence rate with no prospect of success?
5. No Skilled Trades or Heavy Industry. Machinists, metal smiths, skilled trades, master carpenters, master cabinetmakers, actual mechanics and not technicians. These folks, blue collar, knowledgeable, skilled with their hands and their heads. They don’t exist in Hickory for the most part. These people were/are the crux of the middle class in most of America. The majority of these people would be small business owners, or worked their way into the trade through apprenticeship if not trade school. Sure there are a few, but disproportionate to the population.
6. Political and Industrial Overlap. Those in charge of business also seem to be in charge of the politics. Consequently, that means those holding the money run things. How convenient can that be and protectionist! Let me count the ways! Those being elected to be representative are certainly not representative of the majority of the population. They can’t be elected though without the votes of those they hold in contempt, except during election cycles.
Just some thoughts. I’ve been thinking quite a bit of late, I just haven’t written a lot. Sorry about that. I didn't post this under comments, because I didn't want to generate a lot of outside distractions. Take care and best wishes always.
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